February 3rd, 2012 9:09 am by Vincent Flanders
An excellent article that partially explains (to me) why people who have sucky websites don’t understand their websites suck.
The key phrase is:
People will interpret the same information in radically different ways to support their own views of the world. When deciding our view on a contentious point, we conveniently forget what jars with our own theory and remember everything that fits.
If any of you folks out there are looking for a good research project, I think examining people who have sucky websites but think they don’t suck, would be pretty darn interesting.