Daily Sucker #2 for Wednesday, July 8, 2009.
July 8th, 2009 3:03 am by Vincent Flanders
Vincent Flanders’ comments: I ran across an interesting blog post concerning web design. The article’s title, Hey, did you want to try Netflix? How about while you’re already using Netflix? tells you all you really need to know. These are the types of usability issues that just drive you crazy.
I’m working on a post about an even worse experience. I get most of my prescriptions online because I get more pills for less money. I recently went online, ordered some medicine, went through all the steps, and at the end of the process I discover — via some small text — that they won’t let me buy the medicine because my prescription had lapsed. IF YOU’RE NOT GOING TO LET ME BUY SOMETHING, DON’T LET ME ORDER IT! I’m still upset.
Posted in Bad Business Practices, Daily Sucker, Usability, Web Design |

